Privacy Policy
This Privacy Policy describes how FixyMart collects, uses, processes, stores, and protects your personal information when you use our website, mobile application, and services.
Our Commitment
We are committed to maintaining the confidentiality, integrity, and security of your personal data while delivering reliable and transparent services.
Introduction
FixyMart ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy explains your privacy rights and how the law protects you when you use our platform.
Information We Collect
We may collect different types of information including personal, transactional, and technical data. This includes your name, mobile number, email address, service location, payment details, booking history, device identifiers, IP address, and usage behavior on our platform.
- Identity data such as name and profile details
- Contact data including phone number and email
- Transaction data related to bookings and payments
- Technical data such as device type, browser, and IP address
- Usage data including app interactions and preferences
How We Use Your Information
- To provide, operate, and improve our services
- To process bookings, payments, and refunds
- To communicate service updates, support, and notifications
- To ensure safety, security, and fraud prevention
- To comply with legal and regulatory obligations
Sharing and Disclosure of Data
We only share your personal information with verified service professionals, payment gateways, and trusted partners when necessary to deliver services. We do not sell or rent your personal data to third parties.
- Service professionals assigned to your booking
- Payment service providers for secure transactions
- Regulatory authorities when legally required
Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no digital platform can guarantee complete security.
Data Retention
We retain your personal data only for as long as necessary to fulfill service obligations, comply with legal requirements, and resolve disputes.
Your Rights
- Right to access your personal data
- Right to correct or update inaccurate information
- Right to request deletion of your data
- Right to withdraw consent for data processing
Cookies & Tracking Technologies
We may use cookies and similar technologies to enhance user experience, analyze usage, and improve platform performance. You can manage cookie preferences through your browser settings.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our platform after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or data practices, please contact us at:
privacy@fixymart.example